Frequently Asked Questions

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Yes. All of our items are made personally by me, Kris, in El Paso, TX. I source my wood from a local shop here and use food-safe epoxy resin.

The only item we do not personally make are the  Walrus Oil®  products sold in our shop to care for your items. However,  Walrus Oil®  is FDA compliant for food contact surfaces and made here in the US.

 All of our items are hand wash only and not dishwasher safe. Heat from the dishwasher will not only ruin your item but potentially your dishwasher as well.  

Special care is required for your board to maintain its beauty. Please see the Care Instructions section for additional information on caring for your item.

 DO:

• Hand wash only.
• Use warm water and liquid dish soap.
• Wash both sides.
• Air dry.
• Ensure both the top and bottom dry evenly to prevent warping.
• Oil your board on a regular basis - we recommend oiling at least every month or when the wood feels dry to the touch.

DON'T:

• Soak the board in a sink full of water.
• Put the board in the dishwasher.
• Put the board in the microwave.
• Use the board as a hot plate.

Our products are made from natural wood, which can warp or twist if exposed to excessive water or if different parts of the wood dry unevenly. Wash your board promptly by hand and let it air dry evenly to avoid any issues.

For detailed proper care and maintenance, please visit our Care Instructions page.

Yes, we do accept custom orders! We offer a range of epoxy colors and wood options to suit your preferences. Please let us know what you're looking for, and we'll work with you to create a unique piece that meets your specifications. Feel free to contact us at KreativeTraditions@gmail.com with your ideas and requests! 

Currently, we do not, but we will have a CNC machine set up in the near future and will be able to offer engraving services then. We expect this service to available in time for placing holiday orders.

Cutting boards are specifically made for cutting and chopping food during meal preparation. They are built to endure regular knife use and are made entirely of wood.

Charcuterie boards, also known as serving trays, are intended for presenting food that is already prepared. Unlike cutting boards, charcuterie boards are not meant for cutting or chopping. They are often crafted from a combination of wood and epoxy, such as in river or ocean boards.

While you can use the wooden part of a charcuterie board for cutting, it may leave knife marks that could affect the board's appearance. The epoxy sections should not be used for cutting, as they scratch easily and can release particles.

No, the only "color" applied to the wood comes from Walrus Oil® Cutting Board Oil and Wood Wax. Any vibrant colors you see that aren’t epoxy are the natural hues of the wood, like padauk, which can be bright but may fade over time. 

 If your board appears dry and isn't repelling water, follow these steps:

1. Clean the board: Wash it with warm, soapy water and allow it to dry completely.
2. Apply a conditioning oil: Use a food-safe cutting board oil, like Walrus Oil® Cutting Board Oil, to restore moisture and enhance water resistance.
3. Let it absorb: Allow the oil to soak in for several hours or overnight.
4. Wipe off excess: After the oil has absorbed, wipe away any excess with a clean cloth.
5.  Use Board Wax: Apply a food-safe board wax, like Walrus Oil® Cutting Board Wax, for extra protection and water repellency.  Simply apply a thin layer of wax, let it dry for 15 minutes, then buff with a rag. 

Regular conditioning will help maintain your board’s appearance and functionality.

All products are crafted with meticulous attention to detail. As each item is handmade, minor imperfections may occur but should not affect the product’s functionality. If you encounter a defect in material or workmanship, please contact us immediately at KreativeTraditions@gmail.com.

Please ensure the item is returned in new condition and well-packaged. Return shipping and packaging costs are the customer’s responsibility. Kreative Traditions LLC is not liable for damage due to misuse or exposure to extreme temperatures or humidity.

For returns due to defects, please contact us at KreativeTraditions@gmail.com, and we’ll assist you with the process.